Return and Refund Policy

Thanks for shopping with Cam2, here's our simple policy:

Return Policy

• Applicable only to non-human damage products, man-made damage or because of dissatisfaction with product performance and other reasons will not be accepted.
• Must be in the invoice date within 10 days, with the original invoice and the original box and packaging to cam2 Mong Kok shop replacement.
• This replacement guarantee does not apply to damaged products (except when the damage was caused by an error in the manufacturing process).
• The company reserves the right to make the final decision to change the product.

Refund Policy

We will refund to your original payment within 3-7 working days after receiving the returned product and the refund information is complete.

If your payment is in cash, you must provide a Hong Kong personal bank account with your name so that we can return the payment to you within 7 working days. When the refund is completed, we will also send you a refund completion notification to you.