This Privacy Policy describes how cam2.com.hk (the "Website" or "we") collects, uses and discloses your personal information when you visit or purchase from the Website.
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After reading this policy, if you have further questions, would like more information about our privacy practices or would like to make a complaint, please email enquiry@cam2.com.hk or use the details provided below. Contact us:
Cam2 Limited, No. 1006, Carnival Place, 56 Dundas Street, Mongkok, Kowloon, Hong Kong SAR
Collect personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any personally identifiable information (including the following information) as "personal information". Please see the list below to learn more about what personal information we collect and why.
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Equipment information
- Purpose of collection: to load the website accurately for you and to analyze website usage to optimize our website.
- Source of collection: Automatically collected when you visit our website using cookies, log files, web beacons, tags or pixels.
- Disclosure for Commercial Purposes: Sharing with our processors, including but not limited to Shopify, Google and Facebook.
- Personal information collected: including but not limited to web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms and how you interacted with the website.
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Order information
- Collection purpose: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risks or fraud , to provide you with information or advertisements related to our products or services based on the preferences you have shared with us.
- Collection source: collected from you.
- Disclosure for Commercial Purposes: Sharing with our processors, including but not limited to Shopify, Google and Facebook.
- Personal information collected: name, billing address, shipping address, payment information (including credit card number, email address, and phone number).
Share personal information
As described above, we share your personal information with our service providers to help us provide our services and perform our contract with you. For example:
- We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information we receive, or otherwise protect our rights.
Behavioral Advertising <br>As noted above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how customers use this site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information with our advertising partners about your use of this site, your purchases, and your interactions with our advertising on other sites. We collect and share some of this information directly with our advertising partners, in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
- We use Shopify Audiences to help us and our advertising partners display ads on other websites to buyers who have purchased through other Shopify merchants and may also be interested in the products we offer. We also share information with Shopify audiences about your use of the site, your purchases, and the email addresses associated with your purchases, so that other Shopify merchants can use this information to provide you with offers that may be of interest to you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) education page at: https://www.networkadvertising.org/understand-online-advertising/how-does-it-work.
You can opt out of targeted advertising in the following ways:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: https://optout.aboutads.info/.
Use of Personal Information <br>We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed of new products, services and offers.
legal basis
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we will process your personal information based on the following lawful bases:
- your consent;
- Performance of the contract between you and this website;
- comply with our legal obligations;
- Protect your vital interests;
- To perform tasks carried out in the public interest;
- For our legitimate interests which do not override your fundamental rights and freedoms.
Retention <br>When you place an order through this website, we will retain your personal information for our records unless and until you ask us to delete that information. For more information about your rights to erasure, please see the “Your Rights” section below.
Automated Decision-Making <br>If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making (including profiling) where the decision has a legal effect on you or otherwise significantly affects you.
We [do/not] use customer data to make fully automated decisions with legal or other significant implications.
Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. The blacklist will last for several hours.
- Temporary blacklisting of credit cards associated with blacklisted IP addresses. The blacklist will last for several days.
Sale of Personal Information <br>Our website sells personal information as defined in the California Consumer Privacy Act of 2018 ("CCPA").
- Information about your use of this website, your purchases and the email address associated with your purchases
- Instructions on how to opt out of the sale;
- Whether your business sells information from minors (under 16 years of age) and whether you have express authorization;
- If you offer a financial incentive to sell a message, provide information about the incentivized content.
your rights
General Data Protection Regulation
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, port it to a new service, and request that your personal information be corrected, updated or deleted. If you would like to exercise these rights, please contact us using the contact details above.
Your personal information will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
California Consumers Association <br>If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right to know"), port it to a new service, and request corrections to your personal information information, updates or deletions. If you would like to exercise these rights, please contact us using the contact details above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
Cookies are small pieces of information that are downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logins and region selections). This means you don't have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting for the first time or if they are regular visitors.
We use the following cookies to optimize your experience on our website and to provide our services.
[Be sure to check this list against Shopify's current cookie list on merchant stores: https://www.shopify.com/legal/cookies]
Cookies required for the store to function properly
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24 hours |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
Reporting and Analysis
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire anywhere from 30 minutes to two years from the date they are downloaded to your device.
You can control and manage cookies in a variety of ways. Please remember that deleting or blocking cookies may have a negative impact on your user experience, and parts of our site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls (usually located in your browser's "Tools" or "Preferences" menu). More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser documentation or at: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties (such as our advertising partners). To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the Behavioral Advertising section above.
Do Not Track <br>Please note that because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not change our data collection and Use practice.
Changes <br>We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
Complaints <br>As stated above, if you would like to make a complaint, please contact us by email or post using the details provided under 'Contact' above.
If you are dissatisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority.