Customers can use credit card, Paypal, Alipay, bank transfer and other payment methods
After placing an order, guest will receive an "order notification" to confirm order details.
When the goods are ready for shipment,guest will receive a "Shipping Notice" e-mail with information on shipping service providers and product tracking so guests can track delivery times.
Shipping time: 2-5 days (working days)
Delivery time: 5-8 days (working days) 【Except remote areas】
Import tax: Some countries need to impose tariffs on imported goods, the tax will be borne by the guests.
【For inquiries, contact us：email@example.com】
**If the product has not been delivered, the shop receives a refund. After delivery, cannot refund **
Hong Kong: Free S.F. Express Service Center or EF Lockerupon $100 purchase and delivery charge of HKD63 per each order shall apply
As delivery and pick up the stock use, customers can see below link for checking SF Express's Network to apply the code in the remark.
China area: shipping costs HKD 62.5
Other areas: Shipping costs over HKD 150
We provide online order payment, the store's own choice to the customer, do not need to charge shipping.
Thanks for patronizing the company's products, the following is the company after the purchase note:
-10 days to change the terms
- Applicable only to non-human damage products, man-made damage or because of dissatisfaction with product performance and other reasons will not be accepted.
- Must be in the invoice date within 10 days, with the original invoice and the original box and packaging to cam2 Mong Kok shop replacement.
- This replacement guarantee does not apply to damaged products (except when the damage was caused by an error in the manufacturing process).
- The company reserves the right to make the final decision to change the product.
* If cam2 online sell products, salesman service, disrespect or poor product knowledge ....... And so on,
Please, the following phone complaints, we must follow up and improve as soon as possible.
The refund method is as follows:
- If your payment method is online payment by credit card, we will return your payment to your original payment within 3-7 working days after receiving the returned product and the refund information is complete. Credit card account. (The actual date of arrival must be based on the bank/credit company processing cycle)
- If your payment is in cash (only applicable to orders delivered to Hong Kong), if the goods need to be refunded, you must provide a local Hong Kong personal bank account and name so that we can return the payment to you in time. After your refund account information is complete, we will directly import you and we will refund you within 7 working days. When the refund is completed, we will also send you a refund completion notification letter to inform you.
The specific matters will be contacted by our customer service staff to assist you.
Hotline: 2729 0199
If you have any questions, please feel free to contact us: